Crabi

Crabi is a fully licensed digital auto insurance company operating in Mexico, founded in 2018 and headquartered in Ciudad de México. The company positions itself as the first tech-native auto insurance carrier licensed in Mexico in over 25 years, holding full operational control over underwriting, policy management, and claims resolution. Crabi specializes in providing customizable auto insurance coverage for private vehicles manufactured from 2003 onward, targeting individual drivers across Mexico through a mobile-first, 100% digital platform. The company enables customers to quote, purchase, renew, and manage policies entirely through its mobile app in minutes, with flexible payment options including monthly installments or annual payments. Crabi's insurance products include comprehensive coverage options such as theft protection, third-party liability, roadside assistance, medical expenses, and legal support, with customizable deductibles allowing customers to pay only for coverage they need. The company has pivoted from a direct-to-consumer model to a B2B2C approach, establishing partnerships with car dealerships, vehicle financing platforms, leasing companies like Kuna Capital (Kavak's leasing arm), and insurance brokers to embed insurance into automotive purchase and financing workflows. Crabi leverages proprietary AI-driven underwriting models and data science to offer competitive pricing and faster claims processing, with 25% of claims adjustments now handled digitally. The company is regulated by Mexico's National Insurance and Surety Commission (CNSF) and CONDUSEF, and is backed by Swiss Re as its reinsurer. In June 2025, Crabi raised $13.6 million in funding to scale its AI-powered operations and expand its distribution network. The company reports having tens of thousands of customers and claims a Net Promoter Score of 87, significantly above the Mexican insurance industry average of 35. Crabi operates nationwide with 24/7 customer support and maintains a network of over 100 affiliated body shops.