colektia

Colektia is an artificial intelligence-powered debt collection and recovery fintech founded in 2018 and headquartered in Mexico City. The company operates as the first AI-driven debt collection infrastructure in Latin America, serving financial institutions, telecommunications companies, retail, insurance, fintech, and service providers across Mexico, Chile, Peru, and Colombia. Colektia's platform leverages advanced AI technology to automate and digitalize collection processes, enabling financial institutions to recover delinquent portfolios more efficiently while providing more customer-centric and ethical debt management experiences. The company's AI infrastructure performs intelligent portfolio segmentation, personalized communication strategies, and automates up to 100% of collection workflows, claiming to increase recovery rates by 15-29% compared to traditional manual call center methods. Colektia serves major clients including Nubank, Rappi, Claro, and Telefónica, and manages over 15 million individuals with approximately 1.6 billion USD in debt across its four operating markets. Mexico represents Colektia's largest market, generating 63% of the company's revenue since entering in 2021. In December 2024, the company closed a 9 million USD equity financing round led by Mouro Capital, with participation from Endeavor Forward Fund, Full Spectrum Capital, Anteris, and angel investors, bringing total funding raised to over 92 million USD including debt. The company achieved profitability in 2023 and demonstrated a compound annual growth rate exceeding 170% between 2018 and 2023. Colektia employs approximately 193 people and uses the new capital to advance AI capabilities, pursue mergers and acquisitions in the region, and acquire additional delinquent credit portfolios. The company also developed Alivia, a consumer-facing solution designed to help individuals resolve debt obligations through more accessible and tailored payment arrangements.