Zuma

Zuma operates as an AI-powered property technology platform serving the multifamily real estate sector in the United States. Founded in 2021 by CEO Shiv Gettu and Chief Product Officer Kendrick Bradley, the company participated in Y Combinator's Summer 2021 batch and is headquartered in San Francisco, California. Zuma developed Kelsey, an agentic AI assistant that automates critical workflows throughout the resident lifecycle for property managers and multifamily operators. The platform focuses on three core product areas: leasing automation, rent collections, and voice AI workflows. Kelsey handles lead engagement, tour scheduling, prospect follow-ups, and resident communications 24/7 via text, voice, and email channels. The system combines artificial intelligence with human-in-the-loop support to manage complex inquiries that fall outside AI capabilities. Zuma integrates with existing property management systems and targets property management companies, multifamily operators, and landlords seeking to improve conversion rates and operational efficiency. The company has raised approximately $18.5 million in total funding, including a $6.7 million seed round led by Andreessen Horowitz in November 2021, with participation from Y Combinator, Range Ventures, Day One Ventures, Soma Capital, and other investors. The company employs between 30-50 people and maintains an active status. Zuma has no apparent operations in Mexico or Latin America, focusing exclusively on the United States multifamily property management market. The platform reports measurable client outcomes including 53% faster response rates, 2.4x higher lead-to-visit conversions, and 85% reduction in collection workload for property management teams.