kublau

Kublau is a Mexico City-based fintech company founded in 2018 that specializes in card tracking and customer relationship management solutions for the financial services industry. The company operates a CRM platform designed to help card issuers improve delivery efficiency, increase card activation rates, and optimize the cardholder lifecycle. Kublau's technology provides end-to-end traceability of bank card shipments, connecting with over 100 carriers globally to monitor the logistics supply chain. The platform enables card issuers to identify and resolve delivery problems, facilitating proactive communication with cardholders during and after the delivery process. The company addresses a significant market problem where approximately 15% of credit cards fail to be delivered and 43% of delivered cards are never activated, representing substantial revenue losses for issuers. Kublau serves banks and financial institutions across Latin America, having expanded operations to Brazil to help issuers improve delivery efficiency and card profitability. The company participated in the 2019 Visa Everywhere Initiative fintech competition, finishing as a finalist, and was recognized by Forbes México as one of the 30 most promising companies in Mexico. Kublau has received backing from Plug and Play Tech Center and participates in the Visa Fintech Partner Connect program. The company operates with a team of 11-50 employees and is led by co-founders Roberto Coste Ortega (CEO) and Pablo Cárdenas Oliveros. Kublau's solutions target the intersection of fintech and logistics, providing specialized B2B software services to financial institutions.