pagomed

Pagomed is a Mexican insurtech platform founded in 2016 that specializes in medical fee collection and reimbursement processing for healthcare providers. The company operates as a digital intermediary between physicians and private insurance companies in Mexico, streamlining the complex and time-consuming process of recovering medical fees from insurers. Pagomed's cloud-based platform connects medical professionals with over 16 major private insurance companies, including GNP, Metlife, Monterrey, Inbursa, and Axa, allowing doctors to submit authorization letters, track claims, and collect payments through a unified interface. The platform addresses a significant pain point in Mexico's healthcare system where physicians often face administrative burdens managing fee collections across multiple insurers with varying requirements and frequent policy changes. Pagomed enables automatic collection of medical fees, creates electronic invoices compliant with Mexico's tax authority SAT requirements, and helps doctors recover unpaid fees up to two years old. The service charges a 5% transaction fee on collected amounts. Beyond collections, the platform provides administrative support including income tracking, tax management, and notifications about insurer and regulatory updates. Pagomed targets both individual physicians and medical practices or clinics operating as legal entities. The platform was founded in Guadalajara, Jalisco, with operations expanding to Mexico City. While the company maintains a small team of approximately three employees, it addresses a substantial market need in Mexico's private healthcare sector where administrative complexity often results in lost revenue for medical professionals.